Information we handle
Public enquiries may include a name, contact details, preferred location and message. Approved workspace use may also involve account identity, organization membership, property, tenant, lease, finance, maintenance, inspection, handover, document-metadata and audit records.
Why information is used
Information is used to respond to requested enquiries, provide approved property-management services, protect the platform, keep accountable records and meet applicable obligations. Consent is requested where the public form requires it.
Access and sharing
Access is restricted by organization, assigned property, role and operational need. Approved hosting, authentication and private document-storage providers support the service. Online payment, SMS, WhatsApp, customer push delivery and broad automated communications remain disabled; the current transactional-email path is limited to separately approved operational events.
Retention and security
LeaseGrid applies access controls, audit records, secure transport and environment separation. Retention and deletion periods are being finalised through formal legal and privacy review; records may need to be preserved for tenancy, receipt, dispute or legal obligations.
Your choices
A person may request access, correction, account closure, deletion review or appropriate restriction of personal information through the public Account and data requests page or LeaseGrid support. Identity, authority, retention duties and legal holds are verified before a record is disclosed, changed, archived or deleted.