LeaseGrid Property and Rent Manager

Support & onboarding

Start with a safe summary. We will guide the next step.

LeaseGrid support helps prospective owners understand packages, register their business, prepare their portfolio and choose the correct channel before private records are shared.

02

Vacant-space question

Use the inquiry form on the relevant published listing so the property team can identify the space.

Browse vacant spaces
03

General product question

Read the FAQ first, then send a short issue summary if you still need help.

Open FAQ & help
04

Pricing and billing

Ask for package guidance, demo or trial timing, manual renewal, or an invoice explanation. Bank-transfer renewal is reviewed by support; never send payment evidence through a public channel.

Review packages

Safe first message

What you may include

  • Your question or issue in general terms
  • Whether you are an owner, team member, tenant or public visitor
  • A high-level unit count for package guidance
  • The public listing name or link for a vacant-space question

Protect your information

What not to send publicly

  • Passwords, verification codes or invitation secrets
  • Tenant names, contacts or tenancy records
  • Identity documents, agreements or legal files
  • Rent schedules, bank/card details or payment evidence
  • Private recipient or customer lists

Official support channel

suites@gridplatforms.com.ng

Support will classify the request, confirm the appropriate channel and escalate operational or privacy issues when needed. LeaseGrid support never asks for your password or verification code.

Ask a question